Privacy Policy

Last updated: September 2024

Introduction

Petal-whale is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel planning services.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

• Information you provide when filling in forms on our website, including your name, email address, and travel preferences
• Details of your visits to our website including traffic data, location data, and other communication data
• Information provided when you correspond with us by email or through our contact forms
• Information about your service preferences and interests to help us personalise your experience

How We Use Your Information

We use information held about you in the following ways:

• To provide you with information about our travel services that you request from us
• To carry out our obligations arising from any agreements entered into between you and us
• To notify you about changes to our services
• To improve our website and ensure that content is presented in the most effective manner
• To administer our site and for internal operations including troubleshooting and data analysis

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security

We have implemented appropriate technical and organisational measures to secure your personal data against accidental loss, unauthorised access, alteration, or destruction. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of data transmitted to our site.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data

Third-Party Links

Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites. We advise you to check the privacy policies of any third-party websites before providing any personal data.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Petal-whale
47 Kensington Gardens Square
London, W2 4BA
United Kingdom
[email protected]